Board of Directors
Stephen K. Wiggins (Steve) is a retired executive vice president and chief information officer of BlueCross and BlueShield of South Carolina and was responsible for all corporate systems strategic planning, development, programming and enhancements. Under Mr. Wiggins’ direction, BlueCross operated two of the most advanced data processing centers in the United States processing an average of 1 billion dollars of healthcare payments every working day. Steve has written three books on the subject of management, the first entitled “Putting Picasso on a Schedule: The Art and Science of Managing IT” in 2012, “Managing Picasso: The Art and Science of Managing IT, Part 2” in 2014, and “Leading Picasso: The Art and Science of Managing IT, Part 3: in 2016. He was named one of the Elite Eight of 2008 by Insurance & Technology magazine in recognition of the top eight insurance technology executives in the country, something the magazine has been recognizing since 1999.
During his tenure as CIO (1993-2016), BlueCross has won numerous national awards related to technology. Mr. Wiggins has been employed with BlueCross since 1979. He earned the designation of Certified Systems Professional in 1985. Previously, he was with Electronic Data Systems in Dallas, Texas. Mr. Wiggins graduated with honors from Clemson University in 1976.
Ms. Jordan brings more than 20 years of health care and information technology to bear on the solutions that CDS provides. She brings a rare combination of having led large fiscal agent and Medicare carrier operations and a technology background, including data center, infrastructure, and print and application development teams.
As a pioneer in the health care information technology field, Ms. Jordan brings insight and vision to the connectivity between health care information and technology. A person with her experience and forethought can discuss business areas such as hosting services, managed services, cloud business models, financial advantages, government programs, security, virtualization and z/Linux. Additionally, Ms. Jordan adds a perspective that few can – how to work with and build relationships with organizations such as the Centers for Medicare & Medicaid Services and the Blue Cross and Blue Shield Association.
Bill Kirkland leads USC’s Office of Economic Engagement. Previously, he served the USC / Columbia Technology Incubator as the Entrepreneur in Residence to provide early stage companies with strategic and operational planning, business development and investor management.
Bill is also a Managing Partner of LK Global Consulting LLC. Prior to founding LK Global Consulting, LLC, Bill served as the President & Chief Executive Officer of Collexis Holdings, Inc. He was the company’s co-founder, helping to bring European technology into the American market in 2006. He managed the successful sale of the company and its subsidiaries to Reed Elsevier in June of 2010. While at Collexis, he raised over $20M in private funds from global investors. Prior to joining Collexis, Bill spent two decades serving in executive management positions with both IBM and Pfizer. Bill earned a degree from the University of South Carolina.
Terry M. Floyd is the Managing Partner of TM Floyd & Company (TMF), an information technology services firm that Terry founded in 1976. With previous experience as a software engineer working for aerospace and telecom companies, Terry understands the IT industry from the perspectives of an executive and an IT consultant. Much of TMF’s business is focused on providing IT services to healthcare payers. This industry-specific focus has led to the development of a portfolio of strategic consulting services. TMF’s service offerings range from IT strategic planning and system implementation and integration to regulation implementation and compliance. TMF currently has a team of experienced healthcare consultants dedicated to helping payers respond to federal regulatory issues. TMF’s success throughout its nearly 35-year history is a testament to Terry’s business drive and his ability to keep TMF agile enough to quickly respond to changes impacting IT and to translate that quick response into an ability to keep TMF’s clients ahead of the curve.
Sandy Smith is the Senior Development Officer and Assistant Vice President for Internal Support within the I/S division of Blue Cross Blue Shield of South Carolina. She directs all aspects of talent management within Information Systems – employee recruiting, retention, as well as learning and development programs. In addition she is responsible for I/S executive reporting and analytics that include the annual cost and budget processes.
Sandy leverages 25+ year’s experience in various IT roles – programmer, account manager, team lead of application development team, client manager, and business analysis. She has worked in IT her whole career supporting the commercial insurance, utilities and health insurance industries. She received an Associate’s in Computer Programming from Midlands Technical College and a Bachelor’s of Science in Information Technology from Limestone College.
Jessica is the Director of Marketing and Communications at SCRA. She joined the organization in 2013 and is responsible for the marketing and communication efforts. In addition to strategic communications efforts, she directs media relations, branding, advertising and website development. She manages and oversees sponsorships, events, marketing training and more. Jessica has more than 12 years of experience in marketing. Prior to joining SCRA she was the Marketing Manager for an educational technology company in Charleston, SC.
Jessica holds a B.S. in Graphic Communications and an MBA in Entrepreneurship & Innovation from Clemson University.